New Customer Resources

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New Customer Resources

As a new customer of Infrastructure Networks, Inc. (INET) we want to welcome you! Be assured INET’s number one priority is to provide the highest level of customer service possible. This begins with setting up your customer profile with complete and accurate information.

Once your New Customer forms are received, you will receive a follow-up phone call from an INET Accounts Receivable team member. We will review and confirm your information with you. This is also a great opportunity to ask any questions about our billing process.

Carefully review the list of required documents to be completed and submitted. Required documents include the following and can be found to the left of this page:
• New Customer Form
• W-9 (current form and signed this year)
• Sales Tax Exemption Certificate (if applicable)
• Certificate of Insurance (a sample has been provided)
• Remittance requirements

Infrastructure Networks, Inc. (INET) prefers that all customer payments be made via ACH. We will accept checks. To receive INET’s ACH banking information, please follow the instructions on the “Remittance Requirements” available below.
Complete the onboarding packet following the instructions below:

Download all forms. Complete the required information; print, sign and date. Scan all documents and submit via email to the following address:

If you have any questions about the forms or this process, please do not hesitate to call. An AR Team Member can be reached by calling 832-862-7544 or 832-862-7547.